Shipping policy
At Saajo, your satisfaction is our utmost priority. We understand that sometimes things don't go as expected, and we want to make sure you feel supported throughout your shopping experience. Please take a moment to review our refund and shipping policies below, knowing that we genuinely care about your happiness with our products:
- Shipping Time:
- We understand your anticipation and eagerness to receive your cherished jewellery pieces. Rest assured, we strive to process and ship orders promptly. Most orders are generally shipped within 48 hours from the time of purchase.
- During peak seasons or special promotions, there may be slight delays, but we will do our best to keep you informed about the estimated shipping time.
- Shipping Charges:
- We believe in delighting you with a seamless shopping experience. As a token of appreciation for choosing us, we offer free shipping on all orders above Rs 499, allowing you to enjoy the enchantment of our jewellery without any additional charges.
- For orders below Rs 499, a nominal shipping fee will be applicable. The exact shipping charges will be calculated and displayed at the checkout page before you complete your purchase.
- Tracking Details:
- We want you to feel connected and informed as your jewellery makes its way to you. To provide you with utmost transparency and convenience, you will receive tracking details through WhatsApp, email and SMS. This will enable you to stay updated on your package's journey, bringing you peace of mind and excitement until it arrives at your doorstep.
We hope these policies reflect our dedication to your satisfaction and our desire to create a positive and trusting relationship. If you have any further questions or require clarification, please don't hesitate to reach out to us. We are here for you!
Address: Ground Floor,Khasra no 847/1, Mata Chowk, Mahipalpur Extension, New Delhi, South West Delhi, Delhi 110037
Email ID: support@saajo.co
Phone: +91 70422 74979
Time: Mon to Sat (10AM to 7 PM).